Science fiction novels are no longer relevant to a strong machine that can help you with your everyday tasks and has a lovely voice and extensive knowledge. It is a genuine possibility. Siri is a perfect illustration of it. An AI-powered assistant can do many things, including play music, check mail, make announcements about incoming calls and messages, manage your smart home devices, help you find your way around, set alarms, make reservations for you, and more. There are many reasons why you need an AI assistant.
Your company will become more organized with an AI assistant in less time and effort. We want to clarify the significance of AI assistants for businesses in this post. By doing tasks on your behalf, an assistant increases your productivity. The finest aspect? Simply tell it what you need it to accomplish in simple terms, and it takes care of the rest.
These days, a wide range of businesses and jobs—including retail, marketing, sales, and customer service—use technology. An AI copilot is appropriate for anybody who works with information or who is a knowledge worker.
Benefits Of An AI Assistant
1. Boosts Sales
A boost in sales is one of the reasons why you need an AI assistant. Imagine your sales and marketing teams having access to an AI-powered CRM assistant that creates personalized emails for each audience based on the information that would appeal to them. These aren’t your typical, clichéd messages. To generate emails with a personalized touch and significantly boost engagement rates, generative AI may automatically categorize your audience or use CRM data about previous interactions.
An assistant may help salespeople prioritize as well. Imagine asking your computer to provide you with the top three sales leads at the beginning of each day. That can be done, and context can be supplied by an aide. What makes the client a desirable prospect? Generative AI can identify recent announcements made by the firm, such as intentions to diversify its product line or invest in new areas.
An AI assistant may help you once you’ve established contact with a lead by describing the discussion and emphasizing the wants, preferences, and promises made by the client. By combining call specifics with more comprehensive account facts and historical data, it may also provide comprehensive sales reports.
2. Saves Time
The adage “time is money” is well-known in the business world, and that is unquestionably accurate. You must manage the time you have. Regardless of the size of the organization you lead as CEO, every business, particularly the smaller ones, has to make the best use of its time. Every day, you have to handle a variety of business-related activities. Are they all, however, equally significant? Not at all. So how about giving them over to a deserving assistant and trustee?
You’ll save a significant amount of time using it. Your emails and texts may be checked by an AI assistant, which will alert you to the crucial ones. You won’t have to worry about promotional and spam emails. That time may be better spent on other crucial things.
Additionally, research indicates that reading spam and irrelevant emails causes you to lose attention. You won’t have to deal with them if you have an AI assistant. Regarding having human assistance, you may debate. But there are a few disadvantages.
Can you trust a total stranger with your business emails, first of all? You will also need to devote some time to training your assistant, and you will have to start the training over again once he departs. AI assistants, on the other hand, don’t have any of these problems.
Numerous artificial intelligence service providers are available to educate and construct an assistant based on your requirements. It won’t take much of your time to train. It saves you a great deal of time.
3. Reduces Staffing And Operations Costs
A reduction in staffing and operations costs is one of the reasons you need an AI assistant. It’s not simple to turn a fledgling startup into a successful company. It needs competent personnel working together. You also need to pay attention to the company’s expenses.
Because hiring human assistance for customer support and company administration may be so costly, small and startup companies may find themselves in a precarious position. In this instance, AI assistants are a less expensive option.
Professional AI service providers like Corexlab Limited guarantee that you get an effective AI assistant tool. Your assistant can function more effectively and efficiently if it is integrated with other well-known AI solutions. It is one of the best reasons why you need an AI assistant for business.
4. Assistants For Retailers
Brands have long used product suggestion algorithms, but consumers want more customization and granularity from them. The game is altered by AI assistance. On a retailer’s website, a consumer may now type a basic query like “show me short-sleeved pink dresses I can wear to a June wedding” to get appropriate options. The AI assistant works in the background, using its understanding of natural language instructions to provide the shopper with the best results as soon as possible.
An AI assistant may serve as a digital concierge in this manner, saving the consumer time and effort as they choose the ideal item. Given that the client is presumed to be a regular customer, the assistant would use the client’s profile to ascertain their purpose and provide suggestions predicated on prior purchases, affinities, and service history. It wouldn’t waste time, for instance, to propose a product that a consumer has already returned.
For retail teams, AI assistants are also revolutionary. By instructing the assistant to carry out difficult duties, such as handling data from several products in a catalog and customizing product promotions, they may automate such processes. They can also build product descriptions in many languages and create them using historical data that demonstrates what copy has historically translated well.
While AI use in retail organizations is still in its infancy, early adopters are saving an average of 6.4 hours per week, according to the most current report. Retail marketers may save a ton of time, for instance, by asking their assistant to design a loyalty program member-only focused offer for hiking boots.
5. Enhanced Customer Support
A primary reason why you need an AI assistant is enhanced customer assistance capabilities. It enables you to quickly and affordably respond to your consumers’ questions. Customers start to trust you when they get prompt service from you.
Since there are several communication channels available, your clients may choose to use any of them, making it simpler to manage every platform for a single person. Having different customer support representatives for every platform is absurd.
Alternatively, you may spend money developing an AI customer care assistant. AI assistants aid users in more ways than just finding the answers to their questions. Additionally, it might assist your clients in locating their preferred merchandise. It is one of the prime reasons why you need an AI assistant for business.
6. Improved Productivity
You can respond faster than you could ever imagine with the help of AI-enabled technologies. AI-enabled assistants collaborate closely with your whole sales cycle to gather crucial information, monitor your sales messages, and comprehend user interactions so they can anticipate future events with accuracy.
Assume for the moment that your sales assistant is AI-enabled and conversant. If so, tracking and analyzing your prospects’ interactions will allow you to forecast what they are looking for. Before they even know what questions to ask, you will be prepared to respond to them. In this way, rather than responding reactively to client issues, you will be more proactive.
AI assistants are capable of keeping an eye on user behavior and searching for clues that are crucial to comprehend the feelings of your clients. In this manner, you have the opportunity to correct problems as necessary.
For instance, it might be a warning sign if your sales representatives converse with prospects a lot and listen to them less. When such warning signs are seen, an AI-enabled virtual assistant may immediately raise alarms and messages, allowing you to take preventative action and enhance the client experience while on the road.
7. Business Analysis
An essential component of your company’s expansion is business analysis. Customer opinions, likes, and dislikes must all be analyzed, and the data must be used to enhance your offerings. You can get things done faster and more effectively with your AI assistance.
Based on your built-in instructions, your AI assistant may collect data and information from many sources. To help you understand it better, it may display data in a variety of graphs and charts. It also protects the privacy of your data.
Additionally, as machine learning advances, you may utilize your AI-powered assistant to forecast outcomes. It won’t make assumptions based on a palm read. Rather, it will examine the information obtained and offer predictions about other scenarios based on science.
NLP-capable AI assistants may transform unstructured data, such as mail, tickets, and customer reviews, into quantitative data by analyzing it. They may assist you with budgeting and other financial decision-making as well. It’s similar to getting a skilled CA for the least amount of money. It is one of the essential reasons why you need an AI assistant for business.
8. Advance Brand Reliability
Virtual assistants using AI allow sales support to reach a degree of dependability that was previously unattainable for humans. AI-powered sales assistants are devoid of prejudices and other ailments that often surface during human interactions and negatively impact the situation. They may be used to elevate concerns or problems to management in complex situations and are intended to be impartial in their approach.
All of this contributes to creating a sales ecosystem that is as dependable, secure, and effective as possible. A Zendesk survey indicates that most consumers stick with a business that has given them excellent customer service while making purchases and interacting with it. Conversely, after experiencing a negative customer service encounter, almost 60% of consumers ceased interacting with the business.
You have the opportunity to maintain dependable and effective client assistance by using an AI sales assistant. The real-time query resolution provided by virtual sales assistants is their strongest feature. When they are unable to answer a question, they promptly bring it up with the supervisor. In this manner, significant inquiries get the time and attention they need, while routine question responses are automated, greatly reducing processing time.
9. Data Security
Enhanced data security is one of the reasons you need an AI assistant. Making the right use of company data may help you succeed in your enterprise. It makes sense that they are quite valued. You have to make sure they’re safe. You won’t be giving a stranger access to sensitive information when you use an AI assistant.
By using a strong security system, it may also improve the security of your data. To ensure that there are no data breaches, it employs access control, authentication, and encryption. Your assistant will notify you right away if there is any attempt to steal or tamper with your data. You can protect your data and respond quickly. Recall that the reputation of your business is correlated with the security of your customers’ data.
Types of AI assistants
If you know the reasons why you need an AI assistant, then you should be aware of the many kinds of AI assistants that are now available if you want to start providing customers with one or more of these assistants for company owners, staff, or both. Three primary groups of these items may be identified:
Voice-activated assistants: You have a solid idea of how this solution works if you have ever attempted to communicate with Alexa or Siri. It requires voice activation, and you may assign different jobs to it, such as having it read aloud to you, make calls, write messages, or look for answers to your questions on the Internet. In this instance, there are a lot of duties that an AI assistant for a business can do.
Task-based assistants: They are made to carry out a certain set of duties. For instance, you may introduce a product that makes calendars for you and your coworkers or arrange and process papers so that you can utilize them easily. Alternatively, it might be a system that, like Simplified or Lumen5, creates pictures or videos depending on your description.
Predictive assistants: This category brings together solutions that employ machine learning (ML) algorithms to anticipate user requests and requirements and to prepare data and information before they are requested. In April 2023, boodleGPT offered itself as one of these options. This tool may help businesses and nonprofits make precise forecasts about the behavior of their target audience. By using these solutions, they may improve the caliber of their marketing efforts, expedite many procedures, and increase revenue.
FAQ
Q: Is it possible to employ AI as a personal assistant?
A: As implied by its name, AI virtual assistants help human users with a variety of activities and areas. Furthermore, you may easily incorporate their services into both your personal and business lives.
Q: Can I use AI in my company?
A: AI offers enhanced productivity and efficiency as well as potential insights, scalability, and growth across a wide range of commercial domains.
Q: Is it possible to make my own AI assistant?
A: With a well-defined goal, the right technological stack, and unflinching perseverance, you can build your own AI assistant from the bottom up and see it develop into a customized and priceless tool.