8 Salesforce Courses for Empowering Customer Success

Dr. Ankit Sharma, PhD

Salesforce Courses

Businesses looking to maximize client engagement and management must use Salesforce, a top cloud-based customer relationship management (CRM) platform. It is an essential instrument in the world of digital business because of its wide range of capabilities, which include analytics and sales. Salesforce Courses can help you learn and do more with them.

There is a course for you, whether you wish to work in community cloud management, platform development, app development, sales operations, Salesforce administration, or lightning web component (LWC) development. Using Class Central, an online course search engine, and other websites, we have compiled the best Salesforce courses into our Best Courses Guide (BCG). These address a range of professional demands, from novices to experts, offering useful skills and perspectives for efficient usage of Salesforce.

Top Salesforce Courses

1. Salesforce Sales Operations

Salesforce Sales Operations is one of the Salesforce Courses that is suitable for beginners. It was created in partnership with Trailhead, the official Salesforce learning environment, and is designed to provide you with the fundamental Salesforce knowledge required for entry-level sales positions, especially those involving sales operations.

To enroll in this course, you do not need to have any previous Salesforce, sales, or CRM expertise. This all-inclusive program covers Salesforce lead and opportunity management, the fundamentals of customer relationship management, and how to utilize Salesforce technologies to guarantee customer success and perform efficient data analysis.

Provided by: Coursera.

Duration: Over 100 hours.

Instructor: Angela Prakash and Anthony Jones.

2. The Complete Salesforce Certified Administrator Course + AI

For prospective Salesforce administrators preparing to pass the certification test, the Complete Salesforce Certified Administrator Course + AI is the ideal choice. It’s ideal for those who are just getting started with Salesforce since it goes over every topic in the Administrator Study Guide in great detail.

The training is extensive, including both practical experience and in-depth study. To enroll in this course, there are no prerequisites. The course is taught by seasoned Salesforce specialist Mike Wheeler, who has worked with the platform for more than ten years and assisted hundreds of thousands of students in earning certification.

Provided by: Udemy.

Duration: 39 hours.

Instructor: Mike Wheeler.

3. Salesforce Certified Administrator Training

Salesforce Certified Administrator Training is one of the Best Salesforce Courses for you if you want to become a Salesforce Certified Administrator. As it doesn’t require any previous expertise, it’s ideal for those who have never signed into Salesforce. Everything from basic navigation to designing apps and comprehending process automation, security, reporting, and data administration is covered, making it everything you need to pass the Salesforce Admin Exam.

Additionally, it has been updated to match the most recent Salesforce version, guaranteeing that you are gaining the most recent knowledge. Francis Pindar, a Salesforce Certified expert with a plethora of knowledge and reputation in the Salesforce community, is the instructor for this course. In addition to being ready for the certification test, this course will provide you with insightful knowledge from one of the top professionals in the field.

Provided by: Udemy.

Duration: 22 hours.

Instructor: Francis Pindar.

4. The Complete Salesforce Development Course

Anyone who wants to become proficient in both the front-end and back-end components of Salesforce should take the Complete Salesforce Development Course, which delves into the field of Salesforce development. Look no further, whether you’re a Salesforce administrator, an IT expert, or a total newbie trying to improve your platform development abilities.

This course ensures a strong foundation for all learners by starting with the fundamentals and working up to advanced subjects. Since there are no particular requirements, even if you’re not experienced with programming, it works. You will get instruction from seasoned industry expert Manish Choudhari, who has worked at Salesforce, Google, and Amazon, by enrolling in this course.

Provided by: Udemy.

Duration: 31 hours.

Instructor: Manish Choudhari.

5. Formula Fundamentals in Salesforce

If you want to improve your user experience, you may want to learn more about how Salesforce formulae operate. Investigating this one of the top Salesforce Courses is worthwhile. Six modules make up the little over 1.5-hour course.

Dan Appleman, a software developer and instructor, goes over operators, functions, data, and calculations. In addition, he provides testing methods and real-world examples that will be very helpful to you as you utilize the platform. The $29 monthly Pluralsight membership includes the registration cost for Formula Fundamentals in Salesforce. Additionally, you may reserve a seat for nothing by registering for a 10-day trial.

Provided by: Pluralsight.

Duration: 1 hour 47 minutes.

Instructor: Dan Appleman.

6. Cert Prep: Salesforce Certified Administration

This course, which is taught by Salesforce certified administrator Christopher Matthew Spencer, is ideal for those who are prepared to begin studying for the qualifying test. The one-hour session covers how to register, what the test covers, and the advantages of certification.

Additionally, you’ll discover which study guides are the most helpful and what strategies to follow to improve your chances of passing the exam the first time around. With a $29.99 monthly subscription to LinkedIn Learning, enrollment is free. However, to access the course for free if you’re not already a member, join up for a free one-month membership.

Provided by: LinkedIn Learning.

Duration: 1 hour.

Instructor: Christopher Matthew Spencer.

7. Salesforce Experience (aka Community) Cloud Complete Guide

Anyone hoping to pass the Salesforce Community Cloud certification test or interested in creating a Salesforce community should take this course. The Salesforce Experience (also known as Community) Cloud Complete Guide includes all the material needed to pass the test and use the knowledge in practical situations.

It is appropriate for novices who are committed to studying since there are no particular requirements. If you’re looking for a methodical and comprehensive introduction to the intricacies of the Salesforce expert Cloud, this course is for you. The teacher has over ten years of expertise in the Salesforce ecosystem and has several certifications.

Provided by: Udemy.

Duration: 9 hours.

Instructor: Dan Angiu.

8. Salesforce Sales Cloud Consultant Certification

Does the Cloud Consultant Certification pique your interest? If yes, you should think about enrolling in this course. This best-selling course on Udemy will give you the skills you need to ace the test. More than 1,700 students have registered for this extensive course.

You will get access to an in-depth explanation of each test component. Along with these and many other essential principles, instructor Mike Wheeler also covers implementation techniques, sales productivity, opportunity management, marketing and leads, and sales cloud solution architecture.

For $19.99, you may sign up and get immediate access to 13 articles, 7 downloadable materials, and 11 hours of on-demand video.

Provided by: Udemy.

Duration: 11 hours.

Instructor: Mike Wheeler.

Salesforce Courses Benefits

Salesforce Courses are more than just eye candy; they are evidence that you can be trusted by companies. As the following explains, they also provide advantages outside of financial gain:

Attractive Job Prospects: Professionals who have a Salesforce certification are in high demand and often get several job offers from a variety of profiles. This is mostly because of their demonstration of Salesforce and its application knowledge.

Credibility as a professional: Salesforce certification demonstrates your dedication to upholding the highest industry standards. Employers and clients may be more likely to trust and respect you as a result of this.

Elevated pay increase: Armed with your Salesforce Certification, you may target higher-paying positions with more generous compensation increases. In comparison to others who are not certified, it will also increase your chances of being employed.

Community access: The simplest way to join the Salesforce community is to get certified on the platform. With other experts, you may effortlessly browse the most recent advancements here.

Stay updated: The fact that certification is an ongoing learning process is one of its primary benefits. This entails passing exams and renewing your certification annually to stay current with industry standards and continue learning.

Relationships with customers: Having extensive knowledge of Salesforce products and superior solutions obtained via certification may assist in locating clients solutions of the highest caliber. This will inevitably assist you in cultivating stronger client ties.

High ROI: Compared to other courses, Salesforce certifications provide a higher return on investment.

FAQ

Q: What is the best language for Salesforce?

A: Salesforce uses a proprietary programming language called Apex. It is the foundation of the platform’s custom development, providing powerful tools for creating business logic and process automation.

Q: What is Salesforce’s optimal use case?

A: Salesforce assists companies in tracking sales information and client interactions. Leads, contacts, opportunities, and cases may all be managed by it. Salesforce also provides a number of tools, such as email marketing, lead collection, and lead scoring, to assist companies in automating their sales and marketing procedures.

Q: What is integrated into Salesforce?

A: Apex, a proprietary Java-like programming language, is used in Force.com apps to create HTML, which is first generated by the “Visualforce” framework. The “Lightning Components” framework has been supported. James Spagnola invented the Apex Compiler.

Leave a Comment