For successful websites or mobile apps, user experience & interaction are vital factors that need testing, feedback & alteration during and after the design process. Asking for feedback from users can offer you an alternative perspective, enabling you to appropriately meet the requirements & expectations of users. While there are several kinds of user experience feedback solutions, one must employ some Best Visual Feedback Software to improve page usability.
Visual feedback tools are also often regarded as usability feedback tools. These tools are mainly used by marketers & other user experience specialists to develop page usability by capturing user input.
Visual feedback tools can be used for web design as well. Using these tools, you can point to particular page elements (such as forms, images, buttons, or paragraphs) & give feedback on those page elements.
Best Visual Feedback Software
1. Userback
Userback is a cloud-based bug-tracking & feedback collection tool that is considered to be one of the Best Visual Feedback Software. This tool lets you manage all of your feedback in one place.
All stakeholders engaged in your product, like clients & team members, can be invited on the platform to offer their wise feedback to help elevate the product’s quality.
This one is a user-friendly tool that lets you annotate any website. You can draw on the screen, add comments & highlight text, all to offer the company valuable feedback about a product. You can get notified in real-time for each new feedback received.
2. BugHerd
Bugherd is a web-based problem-tracking & project management software for developers & designers. Like all of the other tools in the market, it also comes with an in-page feedback option, letting customers to report any problem directly from the website. This allows you to see precisely which parts & issues have been reported.
Additionally, it comprises project management tools based on scrum. The software facilitates you to convert customer feedback data into actionable jobs.
3. Markup.io
Considered to be one of the Best Visual Feedback Tools, Markup is designed for businesses to collect digital feedback immediately, without any hassle. This tool can help you to annotate screenshots, PDFs, websites, & many more. Just like Userback, Markup also lets you to invite your clients for real-time collaboration on a specific project.
It makes feedback management easy by letting you to manage all your feedback across several images, PDFs, etc., from one dashboard. This one is a cross-compatible platform. Therefore, you can test your app or website on multiple devices as per your choice. You can even switch between devices to continue testing without any trouble.
4. Disbug
Disbug is a visual feedback tool that can improve the workflow in software development teams & also uplifts the user/ client feedback process. The Disbug widget lets users/ clients to report any issue directly from the browser with just a click.
If any user reports a bug with such ease, Disbug collects all the technical logs in the background & attaches it with the actionable report & automatically submits it to their project management tool.
Disbug also can enhance the workflow in QA teams with their Google Chrome extension. Any tester can report a bug or an issue with audio & video reports, screenshots, screen recording & technical logs with a single click.
5. Mopinion
Mopinion had to be one of the Best Visual Feedback Software because this tool was exclusively designed for feedback collection. This all-inclusive feedback collection software helps digital teams to collect feedback directly across multiple digital touchpoints. Whether it is email, mobile devices, or websites, Mopinion simplifies the procedure of collecting feedback.
Mopinion helps you to create customizable forms, which include vital customer experience metrics like CES (Customer Effort Score), CSAT (Customer Satisfaction Score), etc. You can set them based on rules like time on the page, exit intent, mouse movement, & many more. This tool also stands out because of its smart labeling, text analysis, & customizable dashboard.
6. Filestage
Filestage is a visual feedback tool that aids teams in getting their work evaluated & approved faster. It allows colleagues & clients to offer comments & visual feedback on text, image, audio & video files in real time.
Filestage restructures, organizes, & automates the proofing procedure for files while decreasing errors & ensuring compliance guides are adequately met. This tool can be tested for free & offers a free trial, too.
7. Usabilla
Usabilla is yet another effective software that lets you to collect user feedback across several digital channels. Using this software, you can collect feedback from websites, emails, mobile apps, & directly from web pages using this software.
This tool lets you to create your own personalized feedback forms to collect responses from your clients, team members, & other stakeholders.
This tool also allows various types of surveys, which are all customizable. It also helps users highlight screenshots, making it easier for developers to understand exactly what problems are reported by users.
8. MeetVolley
MeetVolley is a robust visual feedback software that arms users with all the features required to make feedback collection smooth & easy. This tool works on all browsers & can get immediate feedback. By using its extension for Chrome, Microsoft Edge, & Firefox, users can add comments to any site.
You can easily invite your team & other associates to watch & provide feedback with valuable metadata. Many users like how this tool saves all collected feedback to a mutual workspace with detailed screenshots.
9. User Testing
With this tool, you can choose users based on your target demographics & watch their activities on your website. You can do this by either checking their screen activity or listening to the recording they made while using your website.
Just one hour after submission, you will receive the usability test video & answers to the questions you have asked them. It can also be used in the prototyping phase. Pricing for the first ten videos is $49/video. There is also an enterprise version of this software, which offers more.
Choosing The Right Visual Feedback Tool For Your Business
There is a lot to choose from. However, making the right choice for the Best Visual Feedback Software for your business comes down to what you want to accomplish & how mature your team or company is. It’s vital to remember that you should have goals in mind for what you want to accomplish with this tool. Only then you can move on to things like your budget.
There is numerous software that offers their services more towards enterprise businesses, but there are also many cost-effective options for smaller organizations. Lastly, it is vital to consider any probable technical limitations. This includes factors like IT restrictions when it is about privacy or security.
FAQ
Q: What is Visual Feedback?
A: It is a process of users offering their feedback by referring to a visual layout of the app or software given to them as it is yet in the development stage.
Q: How to gather user feedback?
A: Website or app designers needs continuous feedback to develop a product that meets a potential user’s expectations. There are 5 effective options for doing that. Such as:
- Visual Feedback.
- Community Feedback.
- Website feedback forms.
- Surveys.
- Webshop reviews.
Q: How important is Visual Feedback?
A: Visual feedback is an excellent way to collect information that broadly explains how certain users feel about the app or website they are using. It provides them something substantial to look at & base their sentiments.
Q: What is the Best Visual Feedback Software?
A: There are many visual feedback tools. Out of those, here are a few in this list that users prefers with regard to various factors.